Rdio Help Center

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FAQ

Last Updated: Mar 11, 2013

What is Rdio?

Rdio is a music service, where you discover music through your friends and followers. Rdio works in a browser, on your desktop, on Android, BlackBerry, Windows Phone and iPhone smartphones, iPads, and on Sonos and Roku systems. Rdio also provides music downloads.

What does it cost?

In the US and Canada, Rdio Unlimited costs $9.99/month, and supports web, mobile and supported media player use. Rdio Web costs $4.99/month, and supports web use only.

If you're located elsewhere, pricing details can be found at rdio.com/pricing.

Is Rdio legal?

Yes, Rdio is 100% licensed music.

Where is Rdio available?

Rdio is currently available in these countries, with support for more regions is coming soon—however, due to licensing restrictions, not all songs are available for streaming and/or download. Sign up here to be notified when Rdio is available in your country.

Can I travel abroad with Rdio?

Paying subscribers from one of the countries listed above can use Rdio on both the Web and Mobile phones while traveling abroad. Rdio’s Mobile apps need to connect with Rdio’s servers at least once every 30 days.

What are the system requirements?

Rdio on the web works in Firefox 3.6+ (all platforms), Safari (Mac and Windows), Internet Explorer 8+ (Windows), and Google Chrome.

Rdio for iOS requires iOS 4.3+, and works on iPhone and iPod touch and iPad.

Rdio for BlackBerry works on these devices.

Rdio for Android requires OS 2.2 and later.

Rdio supports Windows Phone.

Where can I get the mobile apps?

Get more information about the Rdio for Android, BlackBerry, Windows Phone and iOS apps here.

How do I get Rdio on Sonos?

Connect Rdio to your Sonos music system to play music anywhere in the house. Use your controller to find Rdio in the ‘More Music’ menu, sign in and start playing instantly. 

Rdio’s Sonos integration will allow for up to 3 rooms playing simultaneously. 

You’ll only be able to connect your Sonos and Rdio accounts if you have Rdio Unlimited.  If you don’t yet have an Unlimited Rdio account, be sure to sign up for a free trial or upgrade on the web first.

What about the Rdio channel on Roku?

Search for the Roku Channel Store for the Rdio app, then add it to your home screen. Launch it and log into your Rdio account, then go to http://www.rdio.com/roku from your computer. You’ll be prompted to enter the unique Roku code from your TV screen there. 

You'll also need Rdio Unlimited to use Rdio on your Roku.

And the desktop apps?

Download the Rdio desktop apps here. The first time you buy a song or an album you will be asked to download Rdio for Mac or Windows if you haven't already. 

Are Rdio streams high quality?

We strive to provide the best possible listening experience, so we provide high-quality streams over a WiFi connection and for songs that are Synced to Mobile and only stream a lower bitrate if you’re on a low quality or edge cellular data connection.

Something’s broken, who do I tell?

Please visit the Rdio help site's discussions and let us know there. Thanks!

You’re definitely missing this feature or that feature or... who do I tell?

We'd like to make something for you and millions of other people to love using, so please do tell. Visit the Rdio help site's discussion section and let us know there. Thanks in advance for taking the time.

Why don’t you have this band or that album?

We're constantly adding new music to Rdio's catalog.  Let us know what music you'd like to made available on Rdio.

What does the name “Rdio” mean?

It doesn’t mean anything in itself, but it’s a play on the words “radio” and “audio”.

How do you pronounce “Rdio”?

We say “r-dee-oh”.

How do I contact you?

For general inquiries or support requests, send an email to help@rdio.com. Press inquiries should be directed to press@rdio.com. See our Contact page for all other email addresses.