Rdio Help Center

BlackBerry App Guide

Last Updated: Mar 17, 2014

How does my BlackBerry handle syncing?

A Sync icon will appear in the header when music is ready to be synced. View the Sync tab to see progress and immediately start syncing. When you navigate away from the Sync screen, it will briefly pause syncing. It will begin again once you've been idle for 60 seconds.

Sync Problems? 

To manually start syncing, visit the 'Sync' tab. If your phone is still unable to sync, you may see one of the following messages: "Your memory card is full. Remove songs or change cards." or "Your battery is too low to sync. Please plug in charger." 

How do I switch between Online and Offline Mode?

While offline, you can listen to music you've synced to your BlackBerry. To manually switch between Online and Offline Mode, press the Menu key and select Settings. Select On or Off for Offline Mode.

How do I manage music in my collection? 

In the BlackBerry app, you can add or remove albums and songs from your collection. To add music from Your Network, select the album and tap your BlackBerry's Menu button. Select Add to Collection or Make Available Offline.

You can also use the Search toolbar to add music. Within the Search tab, type an artist, album, or song name. Scroll down to select the desired listing, click the Menu button and click Add to Collection or Make Available Offline. To add a song, select the album and scroll down to select the song. Open the menu and select Add to Collection or Sync to Phone. 

To remove music, select the album (or song) and open the Menu. Select Remove from Collection. 

How do I manage music that's synced in my Offline Collection? 

Synced music is marked with an orange dot. To add music to your Offline Collection, find the music you'd like to add and tap your BlackBerry's Menu button. Select Make Available Offline. To remove an album from your Offline Collection, open the Menu and select Remove from Phone.

If you exchange your external memory card, you'll need to re-sync your Offline Collection. 

What can I do with playlists? 

You can access playlists in both the Playlist tab and the Your Network tab. To sync a playlist for offline playback, tap the Menu button while viewing and select Sync to Phone.