Rdio Help Center

Unavailable Music and Catalog Requests

Last Updated: Sep 04, 2014
Rdio has a global music catalog, filled with over 30 million songs, that is growing every day. We work with major labels and thousands of independent labels, distributors and aggregators to bring you music from hundreds of thousands of artists in almost any genre imaginable. Thousands of new songs are added to Rdio’s music catalog every single week.

How does Rdio get its music catalog?

We work directly with labels, distributors and aggregators around the world to legally license their music and make it available on Rdio.

Why can’t I always find the music I want on Rdio?

Although the world of music is increasingly becoming digital, licensing music from both labels and publishers around the world is still a difficult task and in many cases operating under laws and rules that are decades old. If you don’t see an album or artist available, chances are that somewhere caught up in the web of rights controlling that music (label, distributor, artist’s estate, artist themselves or beyond) there is an entity who has yet to make the music or license available to Rdio. But rest assured, every day we are working on licensing new music and every day we add new music to our growing catalog.

Even though the web is global, digital rights for music are still controlled by territory so sometimes you may see an album available in one territory and not another.

In other cases, the music has simply not been made available to services like Rdio’s, but will be available to us sometime soon. If you want to let us know about the music you’d like to see available on Rdio, you can do so here: http://on.rdio.com/CatalogReqs

What about Preview-Only or Not Available music on Rdio?

You may occasionally encounter tracks and albums in Rdio’s catalog that are labeled ‘Preview-Only’ or 'Not Available'. This is for a variety of reasons:

  • Unreleased: if an album hasn’t been released yet, its tracks will become playable when its release date arrives.
  • Download-only: the music’s Label and/or Rightsholder has licensed the track for purchase and download, but not streaming.
  • Regional restrictions: the track isn’t available for streaming in your location, per licensing restrictions from its Label and/or Rightsholder.
  • Takedown: music licensing rights occasionally change from one party to another (Labels, Distributors, etc.), so a former rightsholder may issue a takedown request that causes a track to become unavailable in Rdio’s catalog. Usually it only takes a little while before the track re-appears from its new Label/Distributor. If you encounter a track that was streamable one day and not the next, let us know.