I'm having trouble installing the app!
If you’re having trouble installing, do note that Chrome ships with a different version of Flash. Try installing it through Safari instead, and make sure your Safari has cookies turned on (Safari > Preferences > Security> Accept Cookies: Always).
What if my installation of the app won't auto-update?
If your installation won't auto update, check your ~/Library/Internet Plugins folder to see if 'ClickToFlash.webplugin' is there — it comes with its own version of Sparkle (which we use for auto-updating), which seems to be conflicting with Rdio's version of Sparkle. To work around this, update to 1.6b9 of the plugin here, or try (temporarily) moving ClickToFlash somewhere else, and restarting Rdio for Mac.
Some of the album art isn't loading correctly, what do I do?
If you believe any album art has loaded incorrectly, you can try deleting the folder that local album art is cached in ~/Library/Application Support/Rdio/AlbumArtCache/ and then restarting Rdio.
How do I set up my media key preferences?
You can control what’s playing in Rdio for Mac with your Mac’s keyboard controls. However, the keyboard controls are system-wide; if you have multiple media players open these keys will affect them too.
To prevent iTunes from opening automatically when you use media keys, go to Rdio > Preferences and select Disable iTunes Opening.
If you're having trouble with your media keys, you can try this installer.
If that doesn't clear things up, try the following.
- Restart your computer.
- Ensure that all applications (except finder) are closed when your computer comes back from the restart.
- Open Rdio.app and disable iTunes via the preference pane again.
What if the app is crashing?
We'd like to get to the bottom of the issue ASAP — launch the Console app (Applications/Utilities/Console.app) and filter for "com.rdio.desktop," then paste the results into a forum thread about (with details on what you're seeing) and we'll take a look.
What if my Play/Pause buttons aren't working?
Check and see if you have [CoverSutra](http://sophiestication.com/coversutra/) installed, or any other app that also interacts with your keyboard's Play/Pause/Next/Previous buttons. To test, deactivate the app and see if Rdio's start working.