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Windows Phone Troubleshooting

Last Updated: Mar 04, 2013

If Rdio for Windows Phone is being problematic, here are some suggestions for troubleshooting:

  1. Restart your device — does the problem persist after a restart?
  2. Try streaming over cellular data and WiFi. Does one work but not the other? If so, there might be a problem with one of the connections.
  3. Upgrade to the most recent version of the app -- the bug you encountered may have already been fixed in our most recent update.
  4. Delete and reinstall the app — though it’s a last resort, often a fresh start will clear up the issue.
  5. Check the Windows Phone forum in case other Rdio users are having similar problems.