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Rdio web not working at all....

Jamie Carl Feb 13, 2012 06:51PM PST

Hi. I used to use Rdio from a tab in my browser without problems, but suddenly now it has stopped working. I use Firefox 10.0.1 which I think updated automatically during the week.

In my browser error console I keep getting the following error when clicking the play button:

Error: getPlayer()._play is not a function
Source File: http://ak.rdio.com/media/js/04d8fb2bd272d0f6c87b5d32fe869ca6/rdio.js
Line: 6916

Community Responses

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Jamie Carl Feb 14, 2012 02:40PM PST

And today it is suddenly working... I guess it's fixed?

Up 0 Rated Down
Vivian Rdio Employee Feb 14, 2012 03:27PM PST

Hi Jaime,

Thanks for writing in, we appreciate the details on this. Are you still seeing this issue? If so, would you let us know a little bit more detail about what you're seeing when you try to play (unresponsive player, gray-ed out play button, etc).

It sounds as if you're only seeing this in Firefox at the moment, is that right? Would you let us know if it's occurring in any other browser?

Best,
Vivian

Up 0 Rated Down
Jamie Carl Feb 14, 2012 04:20PM PST

What 'was' happening was it all looked ok (nothing greyed out or unresponsive) and I could click the play button and it would drepess as normal, but nothing would happen. In the browser console I would get the error above.

But, as of this morning, it is now working again. No software updates on my end since yesterday so I assumed something changed on your end?

Feel free to ignore and I can post up again if it happens again. :)

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