Rdio Help Center

Cancel free trial

Steve Sera Aug 07, 2011 06:45PM PDT

How do I cancel my free 7-day trial? I have 4 days left and do not want to be charged automatically.

Community Responses

Up 0 rated Down
Alex Nuñez Aug 08, 2011 08:53AM PDT

I don't think you have to do anything, especially if you didn't provide any payment info when you signed up.
I know when I signed up for the free trial, I just let it run out and I just didn't have access anymore; I was never charged as I didn't have to give them a credit card number.

You can also check out this post on how to cancel your subscription:
http://help.rdio.com/customer/portal/articles/94217-how-to-cancel-your-rdio-account

Up 0 rated Down
Madelyn T. Rdio Employee Aug 08, 2011 12:17PM PDT

Hi there,

Just to confirm - if you've created a 7-day trial account, but haven't subscribed to Rdio, there's nothing for you to cancel. We will not bill you at the end of your trial unless you choose to subscribe directly on the Rdio site.

Best,
Madelyn

Up -1 rated Down
ely guerrero Sep 22, 2011 09:33PM PDT

want cancel service rdio i thought it was free

Up 1 rated Down
Madelyn T. Rdio Employee Sep 23, 2011 02:40PM PDT

Hi Ely,

Since you're still within your free trial, there is nothing to cancel. We won't bill you after the trial expires unless you choose to subscribe.

Best,
Madelyn

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