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App logging me out randomly

Josh Foster Jun 21, 2012 04:31PM PDT

Several times a day I get a "You have been logged out because you started playing from another location..." message, and when I try to log back in it will fail a few times and then work. Obviously I'm not using Rdio from any other location or device at that time so unless my account's been hacked and someone else is using it (unlikely, as it never happens when I'm using the web app) then it's a bug. I have a Galaxy Nexus running Android 4.0.4 and the latest version of the Rdio app.

Community Responses

Up 1 rated Down
Nathan D. Rdio Employee Jun 23, 2012 11:48PM PDT

Hi Josh,

Is this stil occurring for you? Our engineering team is taking a look.

Up 0 rated Down
Josh Foster Jun 25, 2012 01:57AM PDT

Hi Nathan,

I actually haven't experienced the issue in the last few days, maybe it was just a temporary problem or whatever.

Up 0 rated Down
Nathan D. Rdio Employee Jun 26, 2012 11:41AM PDT

Hi Josh,

Glad to hear it. Please keep us in the loop.

Best,
Nate

Up 0 rated Down
Will Yarbrough Oct 11, 2012 10:56AM PDT

im having the same problem
can i get help here i been logged out 6 times today and i changed my password

Up 0 rated Down
Will Yarbrough Oct 11, 2012 10:56AM PDT

im having the same problem
can i get help here i been logged out 6 times today and i changed my password

Up 0 rated Down
Nathan D. Rdio Employee Oct 11, 2012 11:48AM PDT

Hi Will,

Is this the desktop version of the app? Are you having any problems in-browser?

Thanks,
Nate

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