Rdio Help Center

Welcome, Guest Login

App won't download

Angela Morton Jun 30, 2012 10:20PM PDT

i started my free trial, and tried to download the app for my iphone via the app store on the phone, just says waiting, then i get an error msg that it "won't download at this time". So, tried downloading via itunes on my computer, still a no go. Is this a known issue? Can't find anything in the Help Centre. Thanks!

Community Responses

Up 0 rated Down
Emilie B. Rdio Employee Jul 02, 2012 01:38PM PDT

Hi Angela,

Thanks for writing in. The app needs iOS 3.1.3+ to work properly, is it possible you're running an old operating system? If no, you might try restarting you phone and see if that has any effect.

Otherwise, in order to resolve this issue, you'll need to get in contact with Apple support directly, sorry!

Best,
Emilie

Post Your Public Answer

Your name required
Your email address required
Answer required