Rdio Help Center

Madelyn Rdio Employee Jul 06, 2012 10:52AM PDT

Hi Jonas,

Thanks for writing in—we're working on making PayPal payments available, but don't have an ETA quite yet. Currently, you can sign up:

- with a credit card or credit-supported debit card
- through Apple's in-app payments on your iOS device
- with your Amazon Payments account (in the US/CA)
- via supported carrier billing (Telus or Verizon)
- with an Rdio gift card from www.rdio.com/gift (currently available in the US & CA only).

Best,
Madelyn

I Agree with Jonas.

Rdio is an awesome service, but a big gap not accepting PayPal..... however.. congratulations this is a really nice service!

Cheers.

Madelyn Rdio Employee Sep 05, 2012 04:22PM PDT

Hi Jonas & Marcio,

Just a quick update to let you know that, as of today, Rdio accepts PayPal payments!

If you’ve been waiting for PayPal to subscribe, head to the Payment tab in your Settings (http://www.rdio.com/settings/payment/) and select PayPal as your payment option.

Cheers,
Madelyn

Please fix your paypal...still not working

To the community:

Rdio continue's to pretend to do something about this problem, but does nothing. It has been months now, and there is still no fix. Any company that operates with sales that cares about its customers will fix the way it takes their hard earned money. Clearly this company does not care for its user base, with poor customer service, and no fix in place. They think they will survive because people will go out of their way to make credit card payments, because they have the best app. I am not arguing that they have the best app, in my mind they do, which is why we all want to use it and give them our money so badly.

To Rdio:

You have developed a very good app. We want your app, it is the best one out there, please continue to support your app and continue to make it great, it is definitely the best option out there. That being said, you are severely hurting yourself by not addressing a major concern regarding billing, specifically with PayPal. Please see below.

We work hard for our money, and all we are asking is that you make it easy for us to spend it. We are begging, pleading for you to take our hard earned money, but instead you make it difficult and only take credit, money that's not even real. I want to pay you with my actual money straight from my bank to you, but you continue to ignore the problem and not solve it. Others don't trust you, and don't want to provide you with their credit card information, and frankly looking at how you have dealt with this can you blame them for not trusting you?


The answer:

Seeing how Rdio refuses to accept money for their product, and have been taking advantage of us, the users, the people who want to pay their bills and put food on their plates in exchange for a great app that they have developed, I have decided to open up my server to emails. I will be setting up my server, allowing thousands of email accounts to be created. This will allow all the users who can't pay via PayPal to make burner accounts with Rdio, and abuse their free service just as Rdio has abused its users. When the trial expires, do not delete your account, just abandon it. This will allow you to create a new account with a new email, and then follow your old account, letting you access all your original playlists so you don't have to make new ones again.


To note the help threads that have been brought up about PayPal and gone unanswered:

http://help.rdio.com/customer/en/portal/questions/673650-paypal-giving-error?new=673650
http://help.rdio.com/customer/portal/questions/594930-problems-with-paypal
http://help.rdio.com/customer/portal/questions/230087-paypal
http://help.rdio.com/customer/portal/questions/396356-will-paypal-be-offered-as-a-billing-option-
http://help.rdio.com/customer/portal/questions/561646-trying-to-pay-with-paypal
http://help.rdio.com/customer/portal/questions/546877-paypal-giving-error
http://help.rdio.com/customer/portal/questions/665908-adding-paypal-as-a-payment-method-with-2-factor-authentication-enabled-
http://help.rdio.com/customer/portal/questions/480631-billing
http://help.rdio.com/customer/portal/questions/147849-payment-methods

I hope the people who are responsible for running this company, and fixing these problems, can address this problem sooner rather than later.

Thanks,
The Entire Rdio Userbase

Madelyn Rdio Employee Dec 05, 2012 02:18PM PST

We sincerely apologize for the continued PayPal inconveniences. Any affected users, please post on this thread: http://help.rdio.com/customer/portal/questions/594930-problems-with-paypal. We'll keep the thread updated as we work through the issue with Paypal.