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High server load

Filipe Saraiva Jul 10, 2012 01:45PM PDT

I've been having lots of issues with frequent mid-song buffering pauses and extremely long load waits in the last couple of days. I'm using rdio from Portugal.

Is it a known issue, any further data I can provide?

Community Responses

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Nathan D. Rdio Employee Jul 11, 2012 09:21AM PDT

Hi Filipe,

Are you using any proxy? Can you send us the results of the network test at http://netalyzr.icsi.berkeley.edu/ ?

Thanks,
Nate

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Filipe Saraiva Jul 11, 2012 03:15PM PDT

Hi Nate,

Thanks for the quick reply. Here follows the test results: http://n2.netalyzr.icsi.berkeley.edu/summary/id=43ca208a-9317-8b1a35e2-c2d7-44a7-8cbf

Do you think its a problem with my connection?

Right now it's playing back fine, I'll post another test result if it happens again.

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Nathan D. Rdio Employee Jul 11, 2012 03:53PM PDT

Hi Filipe,

Yes it seems that your network was experiencing buffer issues. Glad to hear things are working for you.

Best,
Nate

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