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windows 7 desktop app error

Will Hoffmann Aug 14, 2012 03:14PM PDT

My rdio app just auto-updated, and now I can't see the player in the rdio window, and the rightmost grid albums are pushed off the screen.

This may be because I use font scaling to 110% on my 2560x1440 monitor, but it makes the Windows app unusable. I'll use the browser version for now, but it would be nice if this could be fixed.

Community Responses

Up 1 rated Down
Kevin Ebaugh Rdio Employee Aug 14, 2012 03:18PM PDT

Hi Will,

Thanks for writing in. We've seen a few issues involving font scaling in the Windows app, and we're investigating. I'll share this with our Windows app team.

Thanks for your patience,

Kevin Ebaugh | http://rd.io/people/kev

Up 0 rated Down
Music Library Aug 15, 2012 05:33PM PDT

The updated Windows (7) app won't run at all here now. Tried uninstalling, reinstalling, still totally broken.

Up 0 rated Down
Kevin Ebaugh Rdio Employee Aug 16, 2012 09:43AM PDT

Hi 'Music Library',

Would you mind writing in to help@rdio.com with the specifics of what you're seeing (any error messages, etc.) so that we can investigate further?

Thanks for your patience,

Kevin Ebaugh | http://rd.io/people/kev

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