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Unable to remove unavailable music

Ryan Canfield Sep 10, 2012 06:58PM PDT

Hey guys,
I have removed all unavailable music from my collection manually and everything that is unavailable to me is not got with the exception of this one album that is unavailable and not in my collection but still appears in my collection even after many refreshes and restarting the app multiple times. It is a persistent bugger! Any ideas?

Mac Mountain Lion 10.8.1
Rdio Mac App 2.11
(problem exists on website as well)
Firefox 14.0.1
Safari 6.0

Thanks!
Ryan

Community Responses

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Kevin Ebaugh Rdio Employee Sep 11, 2012 09:16AM PDT

Hi Ryan,

Sorry about the trouble. Can you let us know which album you're referring to? Feel free to email in with the info if you'd like (help@rdio.com). Then we'll be able to take a closer look into what may be going on.

Thanks for your patience,

Kevin Ebaugh | http://rd.io/people/kev

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