Rdio Help Center

unavailable songs in playlist

Ian Roberton Dec 29, 2012 08:46AM PST

Can Rdio in the future send notifications when songs in user playlists become unavailable?

I love Rdio and recognize the challenge of music licensing, but having content suddenly disappear from my collection with no warning seriously puts a damper on my commitment to maintaining a subscription.

Thanks

Community Responses

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Kevin Ebaugh Rdio Employee Dec 29, 2012 12:15PM PST

Hi Ian,

Thanks for writing in — sometimes rights can change ownership (from one label to another, for example), which is why something might be playable one day but not so the next. In this case, we may have gotten a takedown request from the Label. Usually the tracks will become available again soon, often from another source.

If you encounter unavailable tracks in the future, please let us know about them: http://bit.ly/bcbuX9

That said, notifications of takedowns aren't currently in the plans, but thanks for letting us know this is something you'd like to see on Rdio.

Stay tuned to @Rdio (http://twitter.com/rdio) and our blog (http://blog.rdio.com) for updates.

Cheers,

Kevin Ebaugh | http://rd.io/people/kev

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