Rdio Help Center

Please see reason, please turn off new release notifications!

Paul Rankin Jan 03, 2013 08:05PM PST

I have a modest collection of about 4,000 songs. Naturally some of these are artists who frequently appear on compilations (e.g. Miles Davis, Bob Dylan, Johnny Cash). Due to this I am getting notifications about every few hours on the web app telling me there is "music from artists in your collection."

This is infuriating. It's the Rdio equivalent of spam. It has all but erased the social aspect of Rdio, since shared music now becomes lost in the clutter of the myriad of new music no one I don't care about, and it is slowly turning me away from using the web app. Every time I see the little orange number I hope it's a new notification from a friend, because I just received eleventy-billion new release notifications and it couldn't possible be another one of those... click... and another wave of disappointment: it's more new release spam. For the love of god stop.

This is a no-brainer. It was a bad idea. The person who came up with it should be fired and thrown down a well. His/her employment history should be erased from Rdio's HQ. Speaking this person's name around the Rdio halls should be received with the same admonition as thespians saying the name of the Scottish play.

I beg of you. This is an intervention. It's gone on too long. Too much damage has been done to those you love and who love you. If someone is interested in new releases they will move their mouse pointer up to the New Releases link and click it, they will experience the joy of finding that repackaging of Etta James songs with more digital remastering, they will be hopelessly grateful when a friend sends them an Rdio link to the new Taylor Swift single from the album released five months ago. They will not be benefitted in any way by receiving new release notifications. By sending these Rdio you're killing this person's joy. Why are you killing the joy Rdio? Why?

Community Responses

Up -12 rated Down
Kevin Ebaugh Rdio Employee Jan 04, 2013 07:36AM PST

Hi Paul,

Thanks for sharing your feedback. As you know, you can't currently turn these notifications off, though you can manage the email notifications at Settings > Notifications (http://www.rdio.com/settings/notifications/). That said, we're gathering feedback on these notifications, so thanks for yours.

Have a great day,

Kevin Ebaugh | http://rd.io/people/kev

Up 14 rated Down
Brad Greenlee Jan 04, 2013 05:18PM PST

I, too, would like these notifications turned off. I have a large collection and it's really annoying to see the notification badge light up many times a day.

Up 9 rated Down
Brandon Fancher Jan 08, 2013 10:19AM PST

Please just turn them off until you get it right. They offer absolutely no value (in fact it's a negative value) unless they're relevant to music I'm actually LISTENING to. Thanks.

Up 10 rated Down
Brandon Fancher Jan 08, 2013 10:22AM PST

Also, to Kevin's point, you should strongly consider segregating those new music notifications to a separate tab/area - they are not socially relevant. This would be equivalent to the "now available" type of section as you would see in netflix.

Up 6 rated Down
Christopher Selin Jan 08, 2013 04:42PM PST

+1, please allow me to turn these notifications off. They're driving me nuts!

Up 6 rated Down
Patrick B. Gibson Jan 08, 2013 05:20PM PST

Please turn these off, or provide an option to turn them off.

Up 5 rated Down
Mike Cairns Jan 08, 2013 08:09PM PST

Adding my +1 to this - it's an exceedingly annoying feature (especially as it bounces and adds a bade in the OS X doc - very distracting).

Up 5 rated Down
Paul Rankin Jan 08, 2013 08:16PM PST

I'm growing concerned that everyone hates this spam and yet Rdio continue to adopt a we'll-do-what-we-like attitude, as if we were just like Facebook users complaining about some redesign instead of customers paying a monthly fee.

Up -1 rated Down
Kevin Ebaugh Rdio Employee Jan 09, 2013 02:29PM PST

Hi Paul,

Thanks for your continued feedback. I apologize that I don't have any further news on this front at the moment, but rest assured we're keeping track of your suggestions.


Kevin Ebaugh | http://rd.io/people/kev

Up 2 rated Down
Mike Moreau Jan 10, 2013 11:37AM PST

+1 to turn notifications badge off

very bothersome in the OSX dock

Up 3 rated Down
Mark Ingraham Jan 11, 2013 07:45AM PST

Adding my request to have the ability to turn off the Rdio suggested notifications. They overwhelm the notifications that I as a user truly want to see and cause me to simply ignore ALL notifications. I realize that Rdio is trying to help folks find music they may enjoy but for those with large collections it is simply counterproductive.

Up 1 rated Down
mkm mkm Jan 11, 2013 01:37PM PST

Yes! Please let me turn it off! Please, I'm asking nicely!

Up 1 rated Down
Adam Schraft Jan 12, 2013 01:52PM PST

I would also like it turned off. thanks!

Up 3 rated Down
Nick M Jan 18, 2013 04:43PM PST

Never EVER add a song by the band The Hit Co to your collection. You'll get 10 messages a day of a "new" release. Ugh.

Up 0 rated Down
Sahadeva Hammari Jan 31, 2013 06:59AM PST

+1 - far more annoying than useful. There is a new Edith Pilaf album every day it seems! Ugh!

Up 0 rated Down
Paul Rankin Feb 06, 2013 09:49PM PST

Subscription cancelled. Why oh why did Rdio refuse to listen to customers?? Oh well, if I hear they've woken up I'll be back.

Up 0 rated Down
Jake Schonberg Feb 07, 2013 06:37PM PST


I like the idea, and for artists that release music infrequently it would be nice. However it does not work for:
- Classical music
- Jazz artsist who have "retrospectives" and "best of" and other collection albums put out frequently

I would love to be able to disable this feature for specific artists or genre's. If that is too complicated then please at least give me a big OFF switch!

Up 0 rated Down
Gustavo Andrade Feb 16, 2013 07:44PM PST

I think I'm the only one who likes these?

I don't get notified often and when I do, I find it relevant (Like the out-of-the-blue new song from The Postal Service - after 10 years).

Maybe my collection is small? Maybe the artists I listen to don't get featured in that many collections? Maybe something to do with me living in Brazil?

I just find it amazing that I get notified if an artist I like releases a new album or single. I haven't see the other side you guys are talking about.

Up 1 rated Down
Michael Egan Feb 19, 2013 08:35AM PST

@Gustavo try adding an Edith Pilaf album to your collection to see the negative side of notifications: http://imgur.com/o7TnpDX

Up 2 rated Down
Bill Horsman Mar 19, 2013 02:57PM PDT

+1 on this too. I find the constant Johnny Cash and Ella Fitzgerald notifications (of which there are many) annoying. I tend to ignore them and this means I don't get to see notifications for new material. I like the notification idea, I just want a way of muting it for certain artists - e.g. "hide all new notifications from this artist".

P.S. I realize that the OP is teasing a little, but please don't blame Rdio for coming up with the idea (or the individual who is responsible). It's only by trying out these ideas and improving them that we make progress. That said, if you do try out new ideas then you need to be able to move quickly to make them right. I hope this extra comment in a long list of comments will help you to prioritize this a little higher :)

Up 2 rated Down
James Carruthers Apr 03, 2013 08:57AM PDT

The constant Johnny Cash spam is incredibly irritating for sure, the "publishers" of these stupid "compilations" should be kicked off.

Up 1 rated Down
Devon Noel de Tilly Apr 11, 2013 05:20PM PDT

I get about 5 notifications a day, this is ridiculous.

Up 0 rated Down
Mark Hynes May 17, 2013 10:32PM PDT

+1 for segregating these notifications from normal notifications. Or allow us to disable notifications by artist? That would be the better solution imo.

@Gustavo: Obviously you're not a Miles Davis fan. ;)

Up 1 rated Down
Kip Kanon May 22, 2013 01:11PM PDT

To me, the notifications are useful for finding new additions to Rdio from back catalogues. However, the number of notifications due to "spam" collections from Johnny Cash, Ella, etc., is ridiculous. Perhaps this is the real problem.

Can Rdio not block this garbage? Does it by policy accept ALL albums submitted to it?

Up 0 rated Down
aryon hopkins Jun 02, 2013 01:37AM PDT

+1 from me as well. The notifications can be helpful if I want to check them. I don't appreciate being notified of every related release.

Up 0 rated Down
Nikki Perry Jun 11, 2013 10:44AM PDT

This thread was started six months ago and there's still no way to turn off these notifications? I get them literally every day, sometimes a few times a day. I get the intent of this feature, but it's really annoying for users with a large number of artists in their collection. I should be able to turn it off, so I can get notifications that actually matter to me (friends joining Rdio, etc).

Up 0 rated Down
Dan Martin Jun 19, 2013 05:23AM PDT

+1 for this too please

I have added some of the American Recordings by Johnny Cash into my collection and a Frank Sinatra compilation and find these notifications annoying too.

Up 0 rated Down
Peter harrelson Sep 12, 2013 06:08AM PDT

This is the only place where I can post MY issue which is that you(Rdio) think I speak Norwegian.I do not.I wish to be contacted by you in English only...thank you,pch

Up 0 rated Down
Noelis S. Rdio Employee Sep 12, 2013 11:23AM PDT

Hi Peter,

Sorry about that! It looks like this might be a bug on our end— I've filed a task for our engineering team to look into it.

Thanks for your patience,

Up 0 rated Down
Kevin James Brown Feb 04, 2014 05:21PM PST

I'm getting sick of constant notifications for new Etta James, Harry Belafonte and Doris Day...they're drowning out everything else, and I'm on the verge of deleting these artists from my collection. Seriously, it isn't difficult to code a simple filter for certain artists you don't want notifications for.

Up 0 rated Down
Shane Casey Feb 19, 2014 02:28AM PST

+1 on this from me too.

New music from artists in my (very large) collection is of little to no relevance to me, a message or shared track from a friend is of high interest to me. Please, please allow some way of separating these. The pestering notification badge is a daily irritant and of negative value to the user as relevant notifications are lost in the noise.

Otherwise, keep up the good work, but on Mac desktop in particular this is one really bad piece of UX that could easily be fixed. This thread is running for over a year now, please listen to your users.

Up 0 rated Down
Aaron Pikcilingis Feb 26, 2014 08:20AM PST

Agreed with the comments above, on top of a general issue I have that a given "notification" is not static.

Up 0 rated Down
Matt Hoiland Apr 04, 2014 09:17AM PDT

Same here - please do something! The constant bouncing in my dock is distracting, and rarely is it based on music I've listened to recently.

Up 1 rated Down
Jose Hernandez Apr 11, 2014 03:38AM PDT

My God, please resolve this. It's been over year since this complaint was originally posted. I left Spotify (with the larger catalog) for Rdio because because the social aspects seemed better. The notification problem is rendering this point moot. Terribly annoying.

Up 0 rated Down
Jose Hernandez May 09, 2014 01:33AM PDT

Is there any plan to fix this issue? Please look at Etta Jame's discography. It is absolute B.S. There is new album spam (with the same old songs) everyday it seems.

Up -1 rated Down
Noelis S. Rdio Employee May 10, 2014 11:32AM PDT

Hi Jose,

The current default notification for New Releases is to only notify you if the artist is still active today or they have been deceased for less than 5 years.

I'll certainly forward your feedback on this to our product team.


Up 0 rated Down
Jose Hernandez Sep 30, 2014 09:51AM PDT

Thanks for the feedback Noelis,

The change has been noticeable and my notifications have diminished. I'd still like to point out that this can still occur with artists who have not passed (I'm looking at you Herbie Hancock). Maybe if there was a way to silence notifications from spammy artists (something like the Facebook feed)? I think the friction lies in that no every artist in my collection has the same importance to me. For example, there are definitely some artists that I want to be notified about, and then there are others that I may just add one album for nostalgic reasons, but otherwise don't care for too much. Maybe these notifications are influenced by relevance and listening history (kind of like the recommendations)? I know its a tough nut to crack.

Thanks again,

Up 0 rated Down
Noelis S. Rdio Employee Oct 07, 2014 11:20AM PDT

Hi Jose,

That's a really great idea and I'll certainly pass it along to our team. I've added this artist to the list of Artists with this issue, if you come across any others, please let us know.


Up 0 rated Down
Paul Rankin Oct 07, 2014 04:22PM PDT

Well, it certainly has been a while. OP here. Look how far we've come. It seems like only yesterday that new release notifications began to ruin the Rdio experience, and lo it's more than a year later and Rdio are still scratching their heads about how to solve it.

Luckily, in the interim period I have been dedicating myself to nothing else but the deep thought on how to solve this perplexing issue (it certainly is a tricky one!). HOWEVER I have discovered the secret: it is to give your paying users an option to turn new release notifications off, or even just limit them to favourited artists. I know, I know, crazy right? Like, how could a paying customers who thinks "Hmm, this so-called feature is so annoying I might stop paying for this service" actually have the ability to discern value versus fault in the service they pay for? But I have done the research and statistically, companies that respect the wishes of their paying customers do better than companies that don't. Something to do with Keynesianism or something I don't know I'm not an economist. Anyway, I know this flies in the face of all conventional wisdom, but sometimes you just gotta say what the fuck and take a chance.

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