Rdio Help Center

Radio station keeps turning itself back on

Robert Thompson Mar 21, 2013 11:25AM PDT

It just turns out that the radio station feature is just not for me. I have disabled it in my queue, but it keeps turning back on, on a seemingly random, infrequent basis. It almost exclusively happens at the end of an album, and usually once every couple days.

iOS 6.1.3 (iPhone 4s), Android 4.2 (Nexus 7), Mac OS 10.8.2 (Mac Pro and a Macbook Air)

I switch between a variety of clients and devices, although the radio switch-on almost always happens on one of the Mac OS clients.

I have the feeling one of these clients is triggering the radio feature but I can't figure out how it happens and when. Any help is appreciated.


Community Responses

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Ingo Rdio Employee Mar 21, 2013 05:47PM PDT

Hi Robert,

Thanks for posting. Looking at your history I see a few artist stations (ex. M83 and Pretty Lights) of artists that are in your collection. Any chance you may have clicked on the "Play Station" button on the artist page?

Best,
Ingo

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Robert Thompson Mar 22, 2013 10:32AM PDT

Sometimes I click the wrong play button in search results - I didn't realize those actually started a station. That's probably what's happening, thanks!

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Sarah Collins May 21, 2013 07:53AM PDT

Same question. I'm trying to listen to the new She & Him album in it's entirety but after one or two songs, it switches to the florence + the machine radio station I listed to last week. I've turned the station off on my queue page, on the florence page, etc. several times, Then I pull the She & Him album back up, check the queue to make sure those are the only songs in there and the radio station is off, but somehow it switches back on. Help!

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Ingo Rdio Employee May 21, 2013 06:04PM PDT

Hi Sarah,

If the issue persists, can you take a screenshot of your queue and link to it in your reply?

Best,
Ingo

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A S Jun 10, 2013 01:36PM PDT

This is happening to me as well. I keep turning the radio station off, but after playing 1 song of an album, the station is back on again. MAC OS Lion, Rdio 2.21

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A S Jun 10, 2013 01:45PM PDT

Ok, I managed to make it stop: I killed rdio on my iPhone and the stopped the radio station and restarted Rdio on my Mac,

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